A good employee experience = A good customer experience
When it comes to superior experience, which comes first? Customers or employees?
WHAT THE LAUNCH OF “MY LITTLE PONY” TEACHES US
Without customers, your business doesn’t exist. As business owners, managers, and developers,
Why do SO Many Innovative products fail?
Product failures have nothing to do with the innovations themselves. Low adoption
Is Google trying to deceive you? — It depends on whom you ask
This article was originally published in The Start Up Magazine on Medium.
Leveraging IoT to Create a “Total Customer Experience”
This article was originally published in the Data Driven Investor Magazine on
Under Armour Has “Marketing myopia”
“Marketing Myopia” is a seminal piece published in 1960 by the Harvard









