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The flex coach podcast

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2020 Digital Summit Houston

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Customer Experience

10Mar
equal apples

A good employee experience = A good customer experience

When it comes to superior experience, which comes first? Customers or employees? The answer is
146 Likes
3 mins read
435 Views
03Mar
little pony image

WHAT THE LAUNCH OF “MY LITTLE PONY” TEACHES US

Without customers, your business doesn’t exist. As business owners, managers, and developers, it’s our business
77 Likes
4 mins read
441 Views
25Feb
creative ideas

Why do SO Many Innovative products fail?

Product failures have nothing to do with the innovations themselves. Low adoption rates are caused by the psychology of adoption.
147 Likes
1 min read
353 Views
12Feb
deception post

Is Google trying to deceive you? — It depends on whom you ask

This article was originally published in The Start Up Magazine on Medium. You can read
175 Likes
1 min read
295 Views
07Feb
iot illustration

Leveraging IoT to Create a “Total Customer Experience”

This article was originally published in the Data Driven Investor Magazine on Medium. You can
180 Likes
1 min read
289 Views
29Jan
running man image

Under Armour Has “Marketing myopia”

“Marketing Myopia” is a seminal piece published in 1960 by the Harvard Business Review. In it, Theodore Levitt, a Harvard Business School Professor, introduced the now-famous question, “What business are you really in?”
156 Likes
1 min read
448 Views

NAVSTELLA

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NavStella is helping businesses re-imagine their customer experience through design, data, and technology.

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